Trust & Safety
Who operates this site, how we’re registered, and what protects you when you book.
Operator
- Legal name
- Moj Avanturistički Turizam d.o.o. (verify on BiH court business registry →)
- Registered office
- B.N.R. 35, 88104 Mostar, Bosnia and Herzegovina
- Responsible party
- Armel Sukovic, Founder
- Phone / WhatsApp
- +387 61 209 388
- Brand / trading as
- Easy Balkan Transfers — easybalkantransfers.com
Registration & tax
- Court registry
- Tt-O-148/09 (registered 2009-03-09)
- JIB (Unique Identification Number)
- 4227625590000
- VAT / PDV number
- 227625590000
- Operating since
- 2009
- Professional liability insurance
- Central Osiguranje — policy 1115544568554
What this means for you
Under Bosnia and Herzegovina trade law and EU consumer-protection practice, every commercial travel website must clearly identify the legal entity behind it. This page discharges that obligation for Easy Balkan Transfers, operated by Moj Avanturistički Turizam d.o.o. — a travel agency licensed and operating in Bosnia & Herzegovina since 2009.
All transfers booked through this site are carried out under the operator’s professional liability insurance, with licensed drivers and fully registered vehicles. Cross-border routes are handled under the same framework, with the driver responsible for border paperwork.
Booking protections
- Free cancellation up to 24 hours before pickup — full refund, no fee.
- If the driver fails to provide the booked service, you receive a full refund.
- Quoted prices are fixed: tolls, fuel, border charges, and luggage handling included.
- Payment is processed against the registered legal entity above — no third-party reseller markup.
The full Terms of Service and Privacy Policy govern the booking relationship.
Jurisdiction
Service contracts are entered into in Bosnia and Herzegovina. Governing law is that of Bosnia and Herzegovina. Consumer-rights complaints can be addressed directly to the operator via the email above, or escalated through the relevant tourism ministry in the Federation of Bosnia and Herzegovina.